Cancellation Policy

This Cancellation Policy outlines the conditions under which orders placed on StylaCore (https://stylacore.shop/) may be cancelled by customers or by the store. We aim to maintain a transparent and fair order management system while ensuring smooth operations and preventing misuse.

By placing an order on StylaCore, customers agree to the terms mentioned below.

Customer-Initiated Cancellation

Customers may request order cancellation before the order is dispatched from our facility.

Once an order has been shipped or handed over to the courier partner, cancellation is no longer possible. In such cases, customers may refer to the Return & Refund Policy after receiving the product.

How to Request Cancellation

To cancel an order, customers must contact us with:

Order Number
Registered Phone Number or Email
Cancellation request

Cancellation requests can be submitted through:

Email: stylacoreshop@gmail.com
Phone / WhatsApp: +91 7063247294

Requests are processed during support hours only.

Cancellation Approval Conditions

Cancellation requests are approved only if:

The order has not been dispatched
The product has not been handed over to the courier
Order details are verified successfully
No fraud or misuse is detected

StylaCore reserves the right to verify the order status before approval.

Refund on Cancellation

If cancellation is approved:

Prepaid Orders: Full refund to original payment method
COD Orders: No charges applied

Refund timeline:

Refund initiation: within 2 business days
Processing by bank/gateway: 2–5 business days

Total expected time: 3–7 business days

Orders Already Dispatched

Orders that have already been shipped cannot be cancelled.

Customers may:

Accept delivery and request return, OR
Refuse delivery (not recommended)

Refund for prepaid orders will be processed only after the shipment is returned and verified.

Refusal or Non-Acceptance of Orders

Repeated refusal or non-acceptance of orders, especially COD orders, may result in:

Restriction of COD service
Future order limitations
Order cancellation

This is to prevent misuse of logistics resources.

Store-Initiated Cancellation

StylaCore reserves the right to cancel orders under the following conditions:

Product out of stock
Pricing or listing errors
Suspicious or fraudulent transactions
Bulk or reseller-type orders
Incomplete or incorrect customer information
Non-serviceable delivery location

If an order is cancelled by us, any prepaid amount will be refunded.

Cancellation Abuse Prevention

StylaCore may restrict services for customers who:

Frequently cancel orders after confirmation
Repeatedly refuse COD deliveries
Place non-genuine or test orders
Misuse promotional offers

Such actions may lead to account or order restrictions.

Policy Acceptance

By placing an order on StylaCore, customers confirm that they have read and agreed to this Cancellation Policy, including all terms and conditions.

Ownership & Operations

StylaCore (https://stylacore.shop/) is owned and managed by KEYURBHAI BATUKBHAI DUDHAT, Surat, Gujarat, India. The store operations, customer service, and order fulfillment processes are handled with direct oversight to maintain consistent service standards and customer satisfaction.