Return & Refund Policy

This Return & Refund Policy outlines the conditions under which products purchased from StylaCore (https://stylacore.shop/) may be returned, replaced, or refunded. We aim to provide a fair, transparent, and customer-friendly process while maintaining operational integrity and preventing misuse.

By placing an order on StylaCore, customers agree to the terms stated below.


Return Eligibility Window

Customers may request a return within 7 days of delivery of the product.

Return requests submitted after this period may not be accepted unless required under applicable consumer protection guidelines.


Eligible Return Reasons

Returns are accepted under the following conditions:

  • Product received in damaged condition

  • Defective or manufacturing issue

  • Incorrect product delivered

  • Size or fit issue (applicable for clothing)

All return requests are subject to verification and approval.


Non-Returnable Conditions

Returns will not be accepted in the following cases:

  • Product used, worn, washed, or altered

  • Missing original tags or packaging

  • Damage caused after delivery

  • Return request raised after allowed time

  • Minor color variations due to screen differences

StylaCore reserves the right to reject returns that do not meet the above conditions.


Return Request Process

To initiate a return, customers must contact support with:

  • Order Number

  • Reason for return

  • Clear product images

  • Packaging images (if applicable)

Requests can be submitted via:

Email: stylacoreshop@gmail.com
Phone / WhatsApp: +91 7063247294

Return instructions will be shared after approval.


Reverse Pickup

For eligible returns, reverse pickup may be arranged through our courier partners where serviceable.

If reverse pickup is not available in a specific area, customers may be required to self-ship the product. In such cases, reasonable shipping cost support may be provided after review.


Refund Method

Approved refunds are processed as follows:

  • Prepaid Orders: Refund to original payment method

  • Cash on Delivery Orders: Refund via bank transfer or UPI

Customers may be required to provide bank or UPI details for COD refunds.


Refund Processing Time

Once the returned product is received and verified:

  • Inspection & approval: 1–2 business days

  • Refund initiation: within 3 business days

  • Bank/gateway processing: 2–5 business days

Total expected refund time: 5–7 business days


Replacement Option

Where applicable, customers may opt for replacement instead of refund in cases of:

  • Size exchange

  • Wrong item received

  • Defective product

Replacement depends on product availability.


Return Shipping Responsibility

  • For damaged, defective, or wrong items → Return shipping covered by StylaCore

  • For size-related returns → May be covered or adjusted based on case review


Quality Check on Returns

All returned products undergo quality inspection to verify:

  • Product condition

  • Tag and packaging integrity

  • Usage status

Refunds or replacements are processed only after successful verification.


Undelivered / Refused Orders

If a customer refuses delivery or fails to accept the order:

  • Prepaid orders → Refund after product return verification

  • COD orders → May be restricted for future use

Repeated non-acceptance may result in service limitations.


Fraud & Policy Abuse

StylaCore reserves the right to deny returns or refunds in cases of:

  • Repeated excessive returns

  • False claims

  • Product swapping

  • Temporary usage (wardrobing)

  • Abuse of COD or return system

Such decisions are made after internal verification.


Policy Acceptance

By purchasing from StylaCore, customers acknowledge and agree to this Return & Refund Policy, including all terms, conditions, and timelines.


Ownership & Operations

StylaCore (https://stylacore.shop/) is owned and managed by KEYURBHAI BATUKBHAI DUDHAT, Surat, Gujarat, India. The store operations, customer service, and order fulfillment processes are handled with direct oversight to maintain consistent service standards and customer satisfaction.


Business Information

Business Name: StylaCore

Business Address:
B-112 Shankar Nagar Society
Punagam, Chorasi
Surat, Gujarat 395010
India

Customer Support Email: stylacoreshop@gmail.com
Customer Support Phone: +91 7063247294

Support Hours:
Monday to Saturday: 10:00 AM – 7:00 PM IST
Sunday & Public Holidays: Closed